FAQ

Q:.What payment methods do you support?
A:Western union,credit cards(Your Information will be safe and no any Credit Cards information leave on our website If your payment is failed,please get back to our site and login to our site to update your billing information,or contact us.

Q:Can delivery address be different from the billing address?
A:Yes , if you contact with us after you order within 6 hours.we can delivery to different billing address.

Q:How can I cancel an order?
A:If you do not want the order which you make,you must contact with us within 6 hours and pay 25% cancellation fee.so that we can do for you.

Q:What happens after I place the order?
A:After placing the order you will receive an immediate order confirmation along with an all order’s information..

Q:When will I get ordered product?
A:The average shipping time for your Order is 5 to7 business days, but please allow up to 1-2 weeks for delivery due to third-party delivery service

Q:The order process was interrupted. What happens now?
A?In case you haven’t received any confirmation from us by email, please contact [email protected]

Q:Are my credit card details keep on the website service ?
A:No! For cards issued under MasterCard, VISA , the card information is processed directly by the bank’s systems, all transaction data flow being secured using the latest technology available.

For cards issued under other organizations, this information is encrypted using proprietary encryption algorithms, and stored on environments without any online or remote access. Information is kept only for the time needed in case the cardholder requests a chargeback.

Q:Do I have to pay Tax?
A:No,We will pay for that

Q:Is my personal information safe?

A:Yes, the information provided will ONLY be used for making legal documents related to the transaction and for delivery.

Q:Is card data kept on our site?
A:No! For cards issued under MasterCard and VISA, card information is filled in directly on bank’s systems. For cards issued under other organizations, stocking of these information is crypted using proprietary encryption algorithms, on environments physically separated from environments with online access. Information are kept only for the maximum possible duration for making a chargeback by the cardholder

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